Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Terms & Conditions

Canada Freelancer only accepts freelancers from Canada but everyone can purchase services from inside and outside of Canada. 

Seller Terms of Use

When signing up with Canada Freelancer, you will first have to wait for an email confirmation to be able to propose any of your services. 

For a matter of relevance and security, each service proposal offered on Canada Freelancer will need to be approved by an admin before being public and accessible by potential customers. 

Depending on the number of orders you will place, you can achieve different selling level ratings. The more, the higher: 

Level 1: New seller

Level 2: 85% score rating and 10 orders placed

Level 3: 95% score rating and 25 orders placed

Level 4: 100% score rating  and 50 orders placed

General Payment Terms
You will have to wait one day before being able to withdraw your pay. Note that the minimum withdrawal amounts to CAD $5.
Based on your selling level rating Canada Freelancer will hold some commissions over your pay. Plus, the payouts will also be processed differently: 
Level 0: 20% of commission and payouts on the 26th of the month.
Level 1: 15% of commission and payouts on the 20th of the month.
Level 2: 10% of commission and payouts on the 15th of the month.
Level 3: 5% of commission and payouts on the 1st of the month. 
If you desire your proposal to be featured on the main page of the website and to acquire more exposure you’ll be asked to pay a decent fee of CAD $10.  

Privacy Obligations
CanadaFreelancer is covered by The Personal Information Protection and Electronic Document Act (PIPEDA). PIPEDA governs how personal data are utilized by Canada Freelancer meaning that this information can only be used for purposes for which they were initially collected. Otherwise, Canada Freelancer needs another personal consent. 
Under PIPEDA, 'Personal information' refers to any factual or subjective information, recorded or not, related to an identifiable person. This covers/comprises information such as age, name, ID numbers, income, ethnic origin, blood type, opinions, evaluations, comments, social status, disciplinary actions, employees files, credit records, loan records, medical records, existence of a dispute between customers and suppliers and intentions.

Professional Conduct
As Canada Freelancer is a platform that helps Freelancers in Canada get jobs in their fields, we urge our freelancers not to assign any tasks given in this website to anyone who is not in Canada. If any freelancers are found to be asking people from other country do the task, this will result in immediate suspension of their account. Further the freelancer will never be able to create an account with Canada Freelancer and we will place a hold on their money.

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